Service · CRM & AI Automation

Stop letting good leads go cold.

I set up CRM and AI automation that captures every lead, replies instantly, books appointments and follows up for you, so no enquiry from your ads or website is ever forgotten.

The problem

Your marketing shouldn't stop when someone becomes a lead

Businesses spend money getting enquiries, then lose them in a WhatsApp inbox, a spreadsheet or a missed call. Most leads go cold because nobody replied fast enough or followed up.

  • Slow replies to new enquiries
  • Missed calls with no call-back
  • No follow-up after the first message
  • Leads spread across apps and inboxes
  • No idea which ads bring paying customers
What I automate

Automations that work while you sleep

Lead capture & CRM setup

Leads from your website, Facebook, Google and WhatsApp land in one place automatically.

Instant lead follow-up

New leads get a reply by SMS, email or WhatsApp within seconds.

Appointment booking

Customers book a time from a link, with reminders sent automatically.

No-show recovery

People who miss an appointment get a friendly message to rebook.

Missed call text-back

Every missed call gets an instant text so the customer doesn't call a competitor.

AI chat & booking assistant

An AI assistant answers common questions and books appointments 24/7.

Reviews automation

Happy customers are asked for a Google review at the right moment.

Estimate & proposal follow-up

Quotes are followed up automatically until the customer decides.

Customer reactivation

Past customers get offers and reminders to come back.

Pipeline

A CRM pipeline that shows every lead

Every lead moves through clear stages, so you always know who to call and what's next:

New leadContactedQualifiedAppointment bookedProposal sentWonLost / follow up later
The process

How I build your system

Step 1
Map your customer journeyI learn how leads come in today, how you reply and where they get lost.
Step 2
Set up the CRMPipeline, contacts, forms, calendars and integrations with your ads and website.
Step 3
Build the automationsFollow-ups, reminders, review requests and AI replies, written in your voice.
Step 4
Test, train and hand overI test every flow, train your team and keep improving it with you.
Who it's for

Built around your business

Clinics & healthcare

Bookings, reminders and fewer no-shows.

Schools & tuition centres

Enquiry follow-up and trial class bookings.

Real estate

Fast replies to property leads and viewing bookings.

Restaurants

Reservations, reviews and repeat-visit offers.

Agencies & services

Proposal follow-up and client onboarding.

Local businesses

Missed call text-back and review requests.

Ads + automation

Your ads and your CRM work as one system

I already run Google Ads and Meta Ads for my clients. Connecting those leads to an automated CRM means faster replies, fewer lost leads and clear reporting on which ads bring paying customers.

FAQ

Frequently asked questions

Which CRM do you use?

I work with the tool that fits your business and budget, and I can also work with a CRM you already use.

Will the AI reply sound like a robot?

No. Replies are written in your tone, and the AI hands over to a person whenever a question needs a human.

Can it connect to WhatsApp and Facebook?

Yes. Leads from Facebook lead forms, Messenger, WhatsApp, Google and your website can all go into one CRM.

Do I need technical skills?

No. I set everything up, train your team and support you after launch.

How long does setup take?

A basic lead capture and follow-up system can be ready in a couple of weeks. Larger systems take longer.

A CRM isn't the goal. More customers are.

Message me on WhatsApp and I'll show you where leads are slipping through the cracks.